Quite a few people have been discussing the potential for mobile phone-friendly services in the library. I’ve got a project going on at MPOW (mum’s the word, for the time being), but it really seems like a no-brainer. Take a tool everyone a) uses, b) understands, and c) prefers over other technologies, and find a way to deliver service and content over it. And it’s still novel enough that people take notice when something works for them.
Take this weekend, for example. I went to New York to see my sister’s college graduation. As part of our touristic duty, we went to visit the Statue of Liberty. My parents were concerned about getting in an early group for their flight home the next day. Without means to an Internet station for several hours, they ran the risk of being relegated to the dreaded Boarding Group 4.
I figured there had to be a way to check-in over the phone. Even talking to an operator could be an option, right? My Dad promptly pulled out his Treo, and, lo and behold:
They got their place in line, right at the base of Miss Liberty. If libraries can capitalize on this, good things are in store.